2.4-hour
average
ship time.
Across 11 metro zones. For DTC brands doing 500–5,000 orders a day who've outgrown the garage.
Pick Accuracy
99.97%
+0.02%
Active Orders
2,847
live
Avg Pick-to-Pack
14 min
↓ 2 min
Nodes Online
11 / 11
100%
Delivery Zones — Active
15-min radius coverage active
340+
Brands active
48,291
Orders shipped today
99.4%
On-time rate
$3.82
Avg last-mile cost
The numbers
don't need a story.
Every card below is a real operating metric with auditable methodology. Hover to see how we measure it.
Industry standard is 99.5%. We run 0.47 points higher — that's 47 fewer errors per 10,000 lines.
Measured via barcode scan confirmation at every pick station. All errors logged in real time. Data audited quarterly by third-party ops firm.
From scan-in to sealed box, ready for carrier pickup.
Timestamped at wave release and carton seal. Rolling 30-day average across all SKUs and order types.
Case Study
Ritual Supply Co.
23% reduction in chargebacks
1,200 orders/day
vs. shipping from a single distribution center 200+ miles away.
Based on zone-averaged rate comparison using UPS/FedEx/USPS published rates. Urban node proximity reduces zone charges by 2–3 levels.
Integrations
No onboarding fee, no integration cost, no minimum contract term for brands shipping 500+ orders/month.
Qualification based on order volume consistency, SKU count under 500, and standard parcel profile. Audit determines fit before any commitment.
Order placed to carrier scan across all 11 metro zones.
Measured from order API receipt to first carrier scan event. Excludes orders held by merchant. 90-day rolling average.
Case Study
Grove & Grain
41% increase in repeat purchases
3,800 orders/day
Across standard and expedited service levels in all zones.
Carrier scan data aggregated via ShipStation. Measured against promised delivery date at time of label creation.
15 minutes
from your customer.
Urban micro-nodes positioned inside metro areas — not suburban industrial parks. Your customer is 8 miles away, not 80.
Capacity
28,000 sq ft
Daily Volume
18,400/day
Zones
3
Stack Integrations
Your existing tools. No rip-and-replace.
Shopify
Native app — orders sync in <30s
ShipStation
Carrier rate shopping built in
WooCommerce
Webhook-based, zero plugins
BigCommerce
API v3 certified integration
Klaviyo
Shipment events → email flows
Loop Returns
Return label automation
<200ms
API latency
30 sec
Order sync interval
12+
Carrier options
Same-day
Returns processing
Contractual.
Not aspirational.
Every metric below is in your service agreement. Miss it and we pay. No exceptions, no excuses.
Measurement Methodology
Measured from API order receipt to first carrier scan. Excludes merchant-held orders, hazmat, and oversized parcels. Credit applied to next invoice within 5 business days.
Measurement Methodology
Barcode-confirmed pick with photo evidence on exception items. Error rate audited weekly. If monthly accuracy falls below 99.9%, all error-related shipping costs are absorbed for that period.
Measurement Methodology
Measured at the API gateway. Excludes scheduled maintenance windows (announced 72 hrs in advance, max 2 hrs/month). Status page at status.fulfill.io updated in real time.
Measurement Methodology
Cycle counts conducted weekly. Annual full physical inventory. Any confirmed shrinkage above 0.2% threshold is covered at wholesale cost. Requires itemized inventory manifest at onboarding.
Not a contract.
A diagnosis.
A fulfillment audit tells you exactly where you're bleeding margin and what a move to Fulfill would save — before you commit to anything.
What the audit includes
- Current cost-per-order breakdown
- Zone analysis vs. Fulfill node coverage
- Projected last-mile savings (12-month)
- Integration complexity assessment
- Onboarding timeline estimate
Recent Audit Result
"The audit showed we were spending $2.40 more per order than necessary. At 2,200 orders a month, that's $5,280 we were just leaving on the table."
Marcus Webb
Head of Ops · Plume Goods
The audit is free. There's no contract, no sales pressure, and no minimum commitment. If Fulfill isn't the right fit, we'll tell you.